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This page lists all users in the tenancy and lets tenancy admins disable 2FA should a user misplace their phone, or get a new phone and not be in possession of the old one.
To temporarily disable 2FA for a user, open the tenancy manager are navigate to the ‘Two-Factor Authentication’ tab:
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Untick the selector against any user that needs 2FA temporarily disabled. The next time they log in they will be prompted to set up 2FA using a new token. Refer users to the 2FA guide if necessary.
Authentication and policies
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